How can I confirm if my order went through?
Upon successful order placement, you should receive an order
confirmation email which includes your five digit order number . Please ensure
to check your spam and promotions email too for this information. If you still cannot find it, contact Customer
Support at customercare@danglifestyle.co with your full name and payment details
so we can assist you.
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Can I cancel my order?
● Order cancellation before fulfillment: You may cancel your order at any time before it has been fulfilled. To cancel your order, please email us at customercare@danglifestyle.co ● Order cancellation after fulfilment: If your order has already been ...
How can I track my order?
● For Flexible/Standard Shipping (Ghana & Nigeria), tracking is not available. Please refer to your confirmation email for the estimated delivery timeline and expect your order within that timeframe. ● For Trackable Shipping (UK, Canada, USA, ...
Why is VAT added to my total order?
VAT is a value added tax mandated by the government to be passed on transactions consummated. It has been implemented based on regulatory compliance demands.
Can I change the shipping details on my order?
Shipping details can be updated only if the order has not yet been processed or shipped. Please contact our Customer Support team at Customercare@danglifestyle.co as soon as possible with your order number and the correct shipping information, and we ...
My order is marked as ‘completed’ but I’m yet to receive it. What does this mean?
Thank you for your purchase. A “completed’ status means your order has been packed and is ready to be shipped. Please expect delivery within the stated delivery timeline provided in your confirmation email.