My order is marked as ‘completed’ but I’m yet to receive it. What does this mean?

My order is marked as ‘completed’ but I’m yet to receive it. What does this mean?

Thank you for your purchase. A “completed’ status means your order has been packed and is ready to be shipped. Please expect delivery within the stated delivery timeline provided in your confirmation email.


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      Upon successful order placement, you should receive an order confirmation email which includes your five digit order number . Please ensure to check your spam and promotions email too for this information. If you still cannot find it, contact ...
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      ● For Flexible/Standard Shipping (Ghana & Nigeria), tracking is not available. Please refer to your confirmation email for the estimated delivery timeline and expect your order within that timeframe. ● For Trackable Shipping (UK, Canada, USA, ...
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      VAT is a value added tax mandated by the government to be passed on transactions consummated. It has been implemented based on regulatory compliance demands.